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USL Educational Supplies

Privacy Policy

We take our customer’s privacy seriously and we will only collect, record, hold, store and use your personal information as outlined below.

Data protection is a matter of trust and your privacy is important to us. We shall therefore only process your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

What personal information about customers does USL Educational Supplies (M) Sdn. Bhd. gather?

USL Educational Supplies (M) Sdn. Bhd. does not require anyone to share any personal information about themselves in order to view any of our websites. That means you can visit our sites without any need to register with us. However, most of our sites contain special sections and privileges for users who do register.

We may collect personal information from you, such as your name, e-mail address, postal address, phone number, credit card number, gender, birthday, personal interests, etc., when you visit one of our websites or stores, place an order online or by phone, make an in-store purchase, save your information with us online, contact us with a question or concern, or participate in a contest, promotion, or survey. We maintain a record of your product interests and the purchases you make in our stores, online, or by phone and catalog.


By submitting your personal information to us, either through our websites, in our stores, or by other means, you are agreeing to the collection and storage of your personal information. When you submit this information to us, it means that you have agreed to this Privacy Policy and any updates, and that you expressly consent to the use of your personal information according to this Privacy Policy.

How does USL Educational Supplies (M) Sdn. Bhd. use your personal information?

As more fully detailed below, USL Educational Supplies (M) Sdn. Bhd. obtain and keep personal information when you send us an e-mail, order product, purchase product, supply information to our Career Center, or otherwise communicate with USL Educational Supplies (M) Sdn. Bhd.

USL Educational Supplies (M) Sdn. Bhd. may use your personal information to process and fulfill your order (including to send you e-mails to confirm your order status and shipment); administer our contests and other promotions; and communicate with you and send you information by e-mail, postal mail, telephone, text message, or other means about our products, services, contests, and promotions. Additionally, your personal information helps us better understand your shopping needs and preferences and provide consistent, personalized services and experiences.

Our web server will automatically collect standard anonymous information (such as web log data and IP addresses). This information helps us spot trends, improve our products and product design, protect the security of our websites, enhance your shopping experience, and improve the functionality of our websites.

Like all retail websites, we use cookies to store your preferences and to help us remember you as a user when you make return visits to our websites. We also use cookies to record session information such as items saved to your shopping cart(s), the different web pages you view on our websites, and the last website you visited prior to visiting ours.

Our disclosure of your personal information

When you purchase a product or a service from our websites, or special-order a product or service from our stores, USL Educational Supplies (M) Sdn. Bhd. may share personal information with third-party fulfillment companies in order to deliver the product or service to you.

Regardless of any choices you make regarding your personal information, we may disclose your personal information if we believe in good faith that disclosure is necessary to (a) comply with laws or to respond to subpoenas or other judicial orders served on us, or (b) to protect and defend the rights or property of USL Educational Supplies (M) Sdn. Bhd. or third parties.

We may also use and disclose personal information for fraud detection and prevention. Personal information and device identification information may be combined with information from other sources and used by us, or by a third party retained by us, to help detect and prevent fraud, credit card fraud, or other illegal or illegitimate activity. All or part of your personal information or device identification information may be kept by us or by the third parties involved in fraud detection and used in future fraud prevention efforts. Information that is believed to be fraudulent may be shared with other retailers, banks, and law enforcement to help prevent illegitimate activity.

How can I change my personal information?

At any time, you can review and modify the information you gave us during the registration process. Just go to the your account page. There, you have the option of looking over the information that you gave us and changing or updating that information if desired.

When you receive sales flyers, advertisements, direct mail, and other promotional communications from us, including e-mail, you will have the opportunity to “opt out” by following the “unsubscribe” instructions in the e-mail you receive, or by contacting us directly. Once you have submitted your e-mail address to “unsubscribe,” please note that you may continue to receive e-mails for a time while our system updates your request.

If you have any questions about our websites or our privacy & security policies, send an e-mail to

Changes to the Privacy Policy

USL Educational Supplies (M) Sdn. Bhd. reserves the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on our website. You should check this Policy each time you access our website so as to be aware of the most recent applicable version of the Policy.

Complaints about breaches of privacy

If you are not satisfied with the way in which we handle your enquiry or complaint, please don't hesitate to send an e-mail to